Payment options, booking process, cancellation and refund policy for Nexus BioEd Solutions tutoring, mentoring and consultancy services.
Secure, instant payment confirmation at the time of booking.
PayPal: joninetianbor@gmail.com
| Booking process | Sessions are confirmed once payment is received. You'll get a confirmation email with session details and a calendar invite. |
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| Cancellation | Full refund or free rescheduling if cancelled more than 24 hours before your session. A rescheduling fee may apply within 24 hours. |
| Refunds | Processed to your original payment method within 5–10 working days of an approved cancellation. |
| Invoices | Issued automatically after each completed payment. Request a copy any time via the contact form. |
| Payment security | All payments are processed securely through PayPal or direct bank transfer. Card details are never stored by Nexus BioEd Solutions. |